Increasing digital adoption to impact 65% jobs in next 4 years: E&Y

Business Standard

Organisations will be reassessing their resource requirements as new roles emerge

IT, IT Sector

An IT or Computer engineering student who starts college this year will graduate into a radically different job market in four years. Up to 20 per cent jobs that they will be applying for do not exist today and 65 per cent of the existing job roles would have changed radically by 2022, says a new report “Future of Jobs in India: A 2022 Perspective” conducted by EY and commissioned by industry bodies Ficci and Nasscom.

Internet of Things (IoT), Machine Learning (ML) and Artificial intelligence (AI) ranked as the top technological trends that would drive business for IT organisations in advanced markets as felt by 97 per cent of the survey respondents. This was closely followed by Big Data and Cloud and Robotics/Automation at 90 per cent which underlining the fact that the sector is being driven by the three A’s – Automation, Analytics and Artificial Intelligence.


“AI and machine learning will be integrated into the enterprise-software systems that form the heart of most organisational IT infrastructures. We can only guess at the level of automation that will result, but the impact on business – and society – will be significant,” said Neeraj Athalye, SAP Leonardo India Head.


The report recommends the government to bring about large reforms in general, technical and vocational education systems and create a fund to promote joint technology or business model proposals between industry and academia.


Deloitte’s 50 fastest growing technology companies in 2017 have seen massive growth from analytics and robotic sectors. “Whilst the overall technology sectors are witnessing global changes and disruptions, both on the technology developments and also regulatory impacts, we continue to be positive about capabilities and eminence of technology businesses in India,” said Rajiv Sundar, Partner and Program Director-Technology Fast50 India 2017, Deloitte India.


“The growing opportunities in the digital technology arena including government initiatives like Digital India will add jobs in digital technologies, AI, User interface, robotics. In fact, Artificial intelligence (AI) alone will create 2.3 million jobs globally by 2020,” said Alka Dhingra, General Manager, IT staffing, Team Lease Services.


Some of the sectors that are expected to hire are mobile manufacturing, fintech, and start-ups.  These companies are looking to acquire candidates at both junior and mid-levels, she added.


As a part of the drive to boost efficiency and reduce costs, already half of the larger companies, particularly in telecommunications, Media, and technology (TMT), and banking, financial services and insurance (BFSI), have implemented AI, said a report by Intel and IDC in December.


Almost 71 per cent organisations are looking at increased process automation as a key benefit and almost equal number of firms (69 per cent) are looking at increased employee productivity across several business functions, said the report.


As per the EY report, close to 80 per cent of the survey respondents believe that creation of highly optimised supply chains and rapid adoption of exponential technologies by global enterprises are the two primary trends that will redefine the IT-BPM sector.


However, 72 per cent still feel that the lack of talent for technology enablement could pose as a key barrier to automation. Jobs that are based on routine processes like software testing are likely to be most impacted by automation in the software development value chain.

Cyber security will constitute one of the larger applications of AI and IoT related skill sets as employers look to fortify their newfound technology.


“As the digital ecosystem grow and technologies progress, the skills needed to deal with cyber-security needs are changing. The challenge is to train cyber-security professionals so that they can deal with threats as quickly as possible and also adapt their skills as needed. There will be some 3.5 million unfilled cyber-security roles by 2021, so it’s up to governments, universities, schools and businesses to collaborate in order to bridge this substantial skills gap,” said  Srinivasan CR, Senior Vice President, Global Product Management & Data Centre Services at Tata Communications.


Research firm Gartner has noted that while AI will eliminate millions of middle and low-level positions in the coming years, it will also create millions more new positions of highly skilled, management and even the entry-level and low-skilled variety. However, some industries, such as outsourcing, are seeing a fundamental change in their business models, whereby the cost reduction from AI and the resulting productivity improvement must be reinvested to allow reinvention and the perusal of new business model opportunities said Gartner.


New job IT BPM roles by 2022

  • Language processing specialist

  • Computer vision engineer

  • Cloud Architect

  • Robot programmer

  • Blockchain architect

  • Cyber Security Specialist 


First Published: Sat, January 06 2018. 23:11 IST

if(neverShowNotificaitonCookie == ” || neverShowNotificaitonCookie == ‘undefined’ || neverShowNotificaitonCookie == null){
var lastReminderCookie = getCookie(‘_ler’+loginParamObj.uId);//last expiry reminder
if( (lastReminderCookie == “”) || (lastReminderCookie == “undefined”) || (lastReminderCookie == null) ){
if(lastReminderCookie ‘);
var _id =;

“type”: “POST”,
“url”: “”,
“data” : {
“request_id” : loginParamObj.uId
“success”: function(data){
$(“#generate_invoice”).text(‘click here’);
resopnseObject = JSON.parse(data);

if(resopnseObject.status == ‘success’){
if(resopnseObject.tinyUrl != “” || resopnseObject.tinyUrl != null){
$(“#notification_message”).html(‘Your invoice has been sucessfully generated.
Please click here to pay ‘);,”_blank”);

if($(“#generate_invoice_manage”).length > 0){
generateInvoice2 = function(){};
alert(“Your invoice has been successfully generated. Please check your mail.”);
generateInvoice2 = function(){alert(“Your invoice has been successfully generated. Please check your mail.”);};

alert(“Your request has been registered by us. We will contact you soon”);
generateInvoice2 = function(){alert(“Your request has been registered by us. We will contact you soon”);};
return false;



function remindNotificationLater(userId){
var currentTimestamp = Math.floor( / 1000);
var tempTime = new Date(currentTimestamp*1000);
var lastExpNotification = Math.floor(tempTime.setMinutes(tempTime.getMinutes() + 60) / 1000);//+60 mins
//Set Cookie
var d = new Date();
d.setTime(d.getTime() + (60*60*1000));//60 min
var expires = “expires=”+d.toUTCString();
document.cookie = “_ler”+userId+”=” + lastExpNotification + “; ” + expires + “; path=/”;

function closeNotificationForever(userId){
var neverShowNotificaitonCookie = getCookie(‘_nsn’);
neverShowNotificaitonCookie += “,”+userId;
//Set Cookie
var d = new Date();
d.setTime(d.getTime() + (30*24*60*60*1000));//30 days
var expires = “expires=”+d.toUTCString();
document.cookie = “_nsn=” + neverShowNotificaitonCookie + “; ” + expires + “; path=/”;


About CV Parfait

Hi! I’m Percival Jakson, and I’m here to enlighten you about business! Don’t worry; I won’t bore you with petty details. I am a business studies professor at the University. I’ve basically been studying business all my life. My blog will provide you with all the latest business updates, careers and so much more.

I hope you enjoy my posts so stay tuned! Read more…